Vancouver · Health & Wellness
AI that wins the review war, fills the schedule, and never misses a call.
Built for Vancouver clinics by people who've watched this market for years. Downtown to Dunbar, Kits to Kerrisdale — the competition is the densest in BC and patients choose on Google ratings and responsiveness. The agents below run your front-office playbook around the clock. Transparent monthly pricing, no contracts.
Vancouver — and why clinics here need this.
Vancouver has more clinics per capita than anywhere else in the Lower Mainland, and patients know it. From the glass towers downtown to the walk-in clinics on Broadway, the wellness studios in Kitsilano to the family practices in Dunbar and Kerrisdale — every neighbourhood has options, and the first filter patients apply is your Google rating. A 4.9 with 300 reviews beats a 4.6 with 40, regardless of who's actually better clinically.
Commercial rents are the highest in the region, which makes every empty appointment slot brutally expensive and every front-desk hire a serious budget line. Clinics here can't afford the old model of a receptionist juggling phones, insurance forms, and recall lists between patients checking in.
There's also the ICBC factor. Crash-injury patients flow through physio, chiro, and massage clinics across the city, and ICBC claim intake is paperwork-heavy: claim numbers, adjuster details, treatment plans. The clinics that capture this intake cleanly — on the first call, after hours included — convert a stressed caller into a booked patient instead of a voicemail.
And the after-hours reality: downtown workers, hospital staff on shift patterns, UBC students — huge parts of your patient base do their life admin at 9pm. If your booking lives only behind a phone that closes at 5, you're donating those patients to whoever answers.
Where Vancouver clinics leak money — and what AI relieves.
The Vancouver leak pattern is distinctive: it's not that clinics lack patients, it's that the funnel is full of holes. Missed calls during treatment hours. Online booking abandonment with no follow-up. Recall lists that nobody works because the front desk is triaging the waiting room. Review requests that go out never, while competitors automate them.
Insurance and ICBC intake is the quiet killer. Ten minutes per new patient of provider numbers, policy details, and claim references — multiplied across a week, that's a part-time job your highest-paid admin is doing badly between other tasks. The agents capture it all on intake, structured, before the patient walks in.
AI agents handle this layer quietly so clinicians focus on care. Schedules fill from waitlists automatically, recalls go out on cadence, reviews get requested at the right moment in the recovery journey — and the Google rating compounds month after month.
The 4 AI agents below are the ones that move the needle most for Vancouver clinics — built for a market where responsiveness is the differentiator:
📅 Scheduling & Recall
Auto-fills cancellations from a waitlist the moment they open. Sends confirmations and reminders that genuinely cut no-shows. Books follow-ups and recalls — hygiene reminders, annual checkups, treatment-plan milestones — without the front desk having to remember.
📞 Follow-Up & Missed Calls
Catches after-hours calls, abandoned online bookings, and patients who didn't rebook. Re-engages with a personal, clinically appropriate note — and books them in if they're ready. No lead goes quiet.
⭐ Review & Reputation
Times review requests to the right moment in the care journey — after a good outcome, not at random. Most clinics miss this entirely; the AI doesn't. Your Google rating compounds month after month.
📥 Intake & Insurance Pre-screen
Pre-screens new patients — chief concern, provider and policy details, ICBC or WorkSafeBC claim references where relevant — so first visits start with information, not paperwork. Your team verifies faster; patients feel looked after.
Curious about the difference between AI doing the work vs. AI executing the work humans have crafted? Read the perspective →
Pricing — what it costs to run the recommended stack.
Most Vancouver clinics start at the Growth tier (3–4 agents) and scale up after the first 60 days when the numbers come in.
Growth ($1,500–$2,000 CAD/month, 2–3 agents)
Monthly billing · Cancel any time · Setup in 7–14 days
If you only need one agent (e.g. just Follow-Up to stop missing calls), Starter at $1,000/mo is the right fit. See our pricing principles →
Proof — same agents, real small business, running for over a year.
Khala's Kitchen · Live · Small business
Different industry, same architecture.
Khala's Kitchen is a family-run restaurant we built infrastructure for: automated ordering, follow-up, review management, inventory intelligence, weekly reporting. The result was calmer operations and hours back every week from admin.
The agents that keep a restaurant's front of house running are mechanically the same ones that run a clinic's front office — different inputs, same architecture, same reliability.
Read the full case study →FAQ for Vancouver clinic owners
Is patient data handled securely?
Yes. We architect with health-information privacy front and centre — encryption in transit and at rest, no patient health information sent to third-party AI models without explicit data-processing agreements, and audit logs on every access. BC's private-sector privacy rules (PIPA) are part of the design, not an afterthought.
Will this work with our clinic software (Jane, Cliniko, etc.)?
Yes. We integrate via the open APIs of the major clinic platforms. Bookings, charts, and patient records stay in your system; the AI agents work in the layer above it.
Do you handle ICBC claim intake?
Yes — intake captures claim numbers, adjuster details, and accident dates in a structured way so your team isn't playing phone tag. We don't adjudicate claims or contact ICBC directly; we make sure your team has everything verified before the patient arrives.
How do we stand out when every block has three clinics?
Responsiveness and reviews. The clinics that answer in under a minute, follow up on every abandoned booking, and systematically collect reviews pull away from the pack within two quarters. It's unglamorous and it works.
Do we need to install anything on our phones or computers?
No. The agents run in the cloud and connect to your existing phone, email, SMS, and software. Your team keeps using what they use; the agents work in the background.
How long does setup take?
Typical setup is 7–14 days from contract to live: discovery and workflow mapping in week one, build and configure in week two, then a 30-day calibration period where we tune to your specific operation.
Is there a long-term contract?
No. Monthly billing, cancel anytime. Most clinics stay 12+ months because the systems keep paying for themselves — but you're not locked in.
Want a real number for your Vancouver clinic?
30-minute call. We'll map the agents to your specific operation, give you a real monthly cost, and tell you what to expect in the first 30 days.